12 Home Remodeling Experts Share Their #1 Tip for Homeowners

I was recently at the Remodelers Summit in Addison, Texas.  The conference was put together by Remodelers Advantage, a top industry educator and consulting firm.  With only 400 seats available, I was excited to be able to join other top remodelers from across the U.S. and Canada to sharpen business skills and become a stronger and even more stable business.

Throughout the three-day conference, I was fortunate to spend a lot of time talking with these remodeling contractors.  They are the best in the industry, the true experts.  I thought I would get some good advice from these great minds so I asked a few of them one question:

What would be the most important tip you could give someone about to start a remodeling project?

#1.  Find a Contractor With a Process12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services

“Look for a remodeler who has solid processes in place to ensure customer satisfaction: a process for design, production, warranty, monitoring customer satisfaction even, and especially for handling any issues that arise while the project is under way. Process shows planning for success and also how they will deal with the curve balls that come with opening up walls and floors in an existing home. Any team can have a project go smoothly, how a team deals with adverse situations and keeps the customer happy if and when they occur is what separates the companies with lifelong repeat clients from those who are just so.”  ~ Josh McDermott, owner of J.T. McDermott Remodeling Contractors located on Belleville, Illinois.

12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services#2.  Make Sure to Get Feebback From Past Clients

“I’d say it would be to hire a professional, experienced company that has documented success in similar projects.  I would encourage them to reach out to past clients to get their feedback on the entire experience they had with their prospective builders and not rely solely on the sales persons claims of how good they are.  As you know in our business, you get what you pay for and the cheaper price often means that valuable pieces and resources have been cut from the project.” ~ David Ellis, owner of Ellis Construction located in Boulder, Colorado.

12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services#3.  The Devil is in the Details

“Make sure the contractor you choose includes a detailed scope of work in the contract.  This will help clearly communicate what is to be completed throughout the project.  And also make sure the contractor will present you with a timeline before the project starts. So you know when the trades will be showing up to your house.” ~ Mike McCarville, owner of RoJohn Home Improvement located in Fort Dodge, Iowa.

12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services

#4.  Have Faith in the T.E.A.M

“If the right team has been put together to execute clearly defined project goals then all will be well, especially when you, the client, understand that you are a key member of the team. Without an engaged client who understands her/his role it is not possible to effectively achieve project goals. Another way to look at TEAM is….

T = Training – everybody, including the client, needs to be properly trained in their respective roles.
E = Empathy – each team member needs to actively visualize what it must be like for other remodeling team members.
A = Action – the process must always be incrementally moving toward achievement of project goals.
M = Management – ultimately, the entire remodeling process hinges upon top notch project management.”

~ Jim Karlovec, owner of Karlovec & Company located in Shaker Heights, Ohio.

12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services#5.  Ask Yourself “Why?”

“Why are you doing this project?  Is it because you plan to live in the house for the next 20 years, or are you hoping to flip it and make money?  Is it because you need more space, or you’re just trying to keep up with the Joneses?  Make sure your builder or remodeler understands and appreciates “why” you are doing the project.  When you understand your why, you’ll be better able to pick the right company for you.  When you know your why, the rest of the answers will come easily – design solutions, material choices, etc.” ~ Lou Orazem, owner of Inspire Homes located in Caledon East, Ontario.

12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services#6.  Can I Trust This Person?

“Of course there is the obvious question:  Can I trust him in my home and with my money? There are other aspects of trust to consider as well, among them:  Can I trust him to make good decisions on my behalf?  Does she hire trustworthy employees and sub-contractors?  Can I trust that his level of skill is appropriate?  Do I trust her ability to manage a schedule?  Do I trust the systems he has in place?  In a relationship as interconnected and lengthy as one between contractor and client, trust in all aspects is a must.” ~ Stanley Acton, owner of Acton Construction located in Campbell, California

12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services#7.  Design, Design, Design!

“Choose to work with a team that has proven itself in the marketplace as a source for fantastic and creative designs. Don’t overlook this crucial step. The right design for your project is worth its weight in gold and should not be taken lightly. A great design will ensure that your finished project is one that adds value to your home, but more importantly to your overall life in how you use the space day in and day out. Sometimes the difference between a beautiful renovation, and a so-so renovation comes down to slight differences in the design that in the end make a huge difference in your enjoyment of the project. Consider teaming up with a team in your area that specializes in Design/Build renovations. Design/Build is the most efficient way to remodel. In this approach you have one multi-talented team help you think through solid design options, allow you to choose the perfect design to your liking and budget, then this same team does the actual renovations to your home with their in-house construction staff.” ~ Chris Payson, owner of West Chester Design Build located in West Chester, Pennsylvania

12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services#8.  Ask the Right Questions

“You need to feel comfortable with the Contractor you plan to work with.  Here are a few questions to ask when choosing a remodeling company:

  • Is the company full service or a specialty firm?
  • How long have you been in business?
  • What is your approach to planning and scope of work?
  • Do you use subcontractors or employees?
  • Are you bonded and insured?
  • Will a permit be required for my project?
  • Can I get a list of references?
  • How do you control the quality of your jobs?
  • How do you handle scheduling?
  • What percentage of work is referral business?
  • Is your company lead certified?
  • Ask about professional memberships.”

~ Andy Haste, owner of Riverside Construction located in West Lafayette, Indiana

12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services#9.  Have You Considered Moving?

“Remodeling is a wonderful way to see your home become the place you love to be, but it comes with a bit more work on your part than just packing your belongings and setting up a new household. If this is your home and your neighborhood and your school district then by all means find a team of professionals to make this the home for your life.” ~ Len McAdams, owner of McAdams Remodeling & Design located in Kirkland, Washington.

12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services#10.  Would You Allow Your Daughter to Date This Contractor?

“The Daughter Test:  Would you allow your daughter to date the Contractor?  Of course, I’m not being literal (unless you’re my father-in-law reading this right now….) Being a father to 2 girls, I want nothing but the absolute best for them; as every parent does for their children.  When I think about the type of man my girls may end up with, there are 3 different types that come to mind; and for this purpose they are Home Remodeling Contractors.

  1. The 1st is the one you’re okay with in the short, un-eventful, minor, or low risk project.  This type of Contractor we’ll call the High School boyfriend.
  2. The 2nd is the Contractor that’s likely qualified for the project, will do a fine job, but you’re hoping against a long term future.  Just get through this project because it has to be done.  This one we consider the rebound boyfriend.
  3. The 3rd; the Professional Home Remodeling Contractor.  This is the one you form a real relationship with because he was raised by a good family to have Strong Morals, Trust, Honesty, Integrity, and Character.  You find yourself talking to the Contractor Team about the bathroom remodel you want to do……. AND you haven’t even completed the kitchen remodel they’re currently doing for you!!  You are feeding your Remodeling addiction.  This is the one you hope your daughter marries.”

~ Scott Hochuli is the owner of Hochuli Design & Remodeling Team located in Scottsdale, Arizona.

12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services#11.  Make Sure You Truly Respect Eachother

“Start with respect.  No smoke and mirrors here, but mutual trust and respect in the client- contractor relationship.  You also need clear communication by both parties.  This will assure a really great project.” ~ George Gayler, owner of Gayler Design Build Inc. located in Danville, California.

12 Home Remodeling Experts Share Their #1 Tip for Homeowners Sebring Services#12.  Consider the Design/Build Process for Your Remodeling Project

“When a homeowner decides to move forward with a significate remodeling project, he or she should do the proper research to determine the correct contractor for the project. A growing number of homeowners are finding success by hiring a Design/ Build remodeling firm. The Design/ Build school of thought is not a new process but it is one that not only continues satisfy homeowners with the finished product, but with the overall process as well. The design/ build process combines the design phase of the project and the construction phase under one roof. Not only does this provide the homeowner with “one point of accountability” but it is a continuous focus from start to finish on the owners and their needs.  In the Design/Build process these firms focus on design, budget, schedule and construction which are discussed throughout the project from the first call to completion. Is Design/ Build for you?” ~ Michael Spreckelmeier, owner of Progressive Builders located in Fort Myers, Florida.

If you are a remodeling contractor and feel they missed a great tip, leave a comment below.  We would love to hear from you.  Check out more information on Remodelers Advantage.  If you are a homeowner and feel overwhelmed with the remodeling process, download our Remodeling 101 eBook.

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2017-07-21T10:38:21+00:00 Categories: Home Remodeling|Tags: , |48 Comments

About the Author:

" We are very passionate about educating homeowners. From design ideas to hiring a contractor, we hope this blog helps you in the process of remodeling your home. " ~ Bryan Sebring

48 Comments

  1. […] Sebring Services in Naperville, IL, (a friend, and fellow remodeling business owner) was writing an article and posed this question to […]

  2. Jeffrey Goodman January 28, 2016 at 8:03 am - Reply

    When looking for a building contractor, I very much agree that you need to be comfortable with them. You are trusting them with your house and you want to make sure they are going to do it right. The list of questions to use the next time for a contractor are great. Thanks for the helpful questions to ask the contractor.

  3. Sean March 31, 2016 at 4:42 pm - Reply

    These are some great tips! Thanks for putting this article together!

  4. Lillian Schaeffer April 7, 2016 at 5:27 pm - Reply

    These are some great tips, and I especially appreciate your advice to find out why you want to do a remodel. My husband and I just moved into a new house, and I would really like to renovate the kitchen. I’ll definitely talk with my husband about it so we can be clear on exactly why we want to do the remodel, and then the rest of the decisions will be much easier to make. Thanks for the great post!

  5. Jeffrey Goodman May 4, 2016 at 9:36 am - Reply

    I had never thought about checking on past clients of the contractors. It is a good idea so you can see how well the contractors did on similar projects that you want to do. I will make sure to get some references from the contract before hiring anyone.

  6. Brian May 30, 2016 at 7:46 am - Reply

    Thanks for such a useful and very detailed article about home improvement. I’ll refer to it next time I plan to improve my home. My budget & energy is limited, so I wanna make the best of out my money & effort

  7. David Hawkins June 6, 2016 at 8:47 am - Reply

    This is an awesome list of great tips to get the best contractor out there. I’ll be doing some remodeling in my home soon and I’m pretty I’ll be following all the tips about talking to friends and family to see their experience with other contractors. I’ll have to pass this article along to a few other friends who are getting some general remodeling work done so we can all get the best possible. Thanks for the info!

  8. Aria Wellington June 13, 2016 at 3:10 pm - Reply

    I really like that list of questions under tip #8! My husband and I are going to be starting a remodeling project in the next few months so we will have to keep those questions in mind for when we find a contractor. I am excited to see how everything turns out, I’m sure it will be awesome!

  9. Kyle O'Ren June 15, 2016 at 1:40 pm - Reply

    I agree that it’s important to know the “why?” of your home remodeling project. My last remodel would have gone very differently if I didn’t know exactly why I was knocking down a wall. If you have specific goals in mind it can drive your project, and also keep everybody in the loop.

  10. April Cook June 16, 2016 at 9:39 am - Reply

    I really like your tip to ask the right questions. If you don’t ask the right questions you wont get the answers you are looking for! I especially like how you say to ask how much of their business is referral work. That is a good indicator of how happy clients are with their work. Thanks for all these helpful tips!

  11. emily bennette June 22, 2016 at 9:49 pm - Reply

    This is some really good information about remodeling company. It does seem like it would be a good idea to do some research when you need a remodeling company. That way, you know if they are good.

  12. Jack Mulligan July 7, 2016 at 12:19 pm - Reply

    I agree that mutual respect is paramount in working with someone on a renovation. My brother worked with a contractor that only argued with him which ended up costing him a lot of time and money and it was a total mess. If you can work with someone that respects you, you’re more likely to get what you’re looking for. Great tips!

  13. Jeff Curtis July 8, 2016 at 3:26 pm - Reply

    Thanks for this helpful post on home remodeling. I am going to be doing a fairly large home remodel job soon. I really like what you said about finding a good contractor with a process. I really like the idea of getting feedback from previous clients from each contractor. I would love to be able to see what other people said about them. Thanks for the help!

  14. Sandra July 15, 2016 at 9:25 am - Reply

    These are great tips for remodeling a home! I think it was an interesting article because you pulled in the opinions of so many other people. One of the things I need to work on that was mentioned in the article is that I need to ask the right questions about the home I want to remodel. Thanks again!

  15. Brooke McAvoy July 22, 2016 at 1:11 pm - Reply

    I appreciate the tip about asking the right questions. This is something that I am concerned about, because I think communication is vital in this situation. The questions that are a great reminder of what I absolutely need to know. Thank you for sharing all of these tips and advice from people who have done this before!

  16. Kris S July 28, 2016 at 1:05 pm - Reply

    I couldn’t agree more with #1, without a process, if a contractor is doing more than one project they might bounce around. Make sure they know what to tackle first and finish that before moving to another projects.
    Kris S.

  17. Megan Earl August 2, 2016 at 11:16 am - Reply

    I actually love all of these remodeling tips! My husband and I have been wanting to remodel our house for a couple of years now, but we haven’t really known where to start. I love the 7th tip about designing. I think it’s a great idea to partner up with a remodeling company. I might have to look into that.

  18. Faylinn August 8, 2016 at 12:55 pm - Reply

    I really thought that Scott Hochuli’s 3 points about hiring a contractor that you’d let your daughter date was a little funny. In all seriousness, though, I definitely want to make sure that I hire one that has strong morals and is full of integrity. However, what can I do test a contractor’s integrity before I hire them?

  19. Justin Knox August 9, 2016 at 9:13 am - Reply

    Thank you for the help. My wife and I are planning on doing some remodeling soon. I really appreciate the questions shared in number 8. I have assumed that a contractor would use employees.

  20. Braden Bills August 10, 2016 at 11:07 am - Reply

    I’ve been trying to come up with a good way to get my home remodeled. I didn’t even think about making sure that my wife and I communicate clearly on what we want! That seems like a great way to ensure that we don’t have any disagreements. Thanks for the tips!

  21. Corkco Canada Inc September 5, 2016 at 5:38 am - Reply

    These are some great tips, and I appreciate your advice to get referrals from friends and family when looking for a contractor. I’ve been wanting to make some changes to my dining room and living room, so I need to find a painting contractor to do that. I’ll definitely ask around to see if anyone I know has had a similar project recently to get recommendations. Thanks for the great post!

  22. Gary September 9, 2016 at 1:47 pm - Reply

    Really love the “Would you allow your daughter to date the contractor” test. That is hilarious but so true. Great article!

  23. Denis Sully September 13, 2016 at 11:43 am - Reply

    While I agree with you on getting feedback from past clients, sometimes that can be tricky. I only say this because there is a lot of DIY’ers out there that try to take control of projects with the head contractor and the result can be catastrophic. Just make sure you get the whole story!

  24. Jackie Oliver October 7, 2016 at 1:41 pm - Reply

    My husband and I want to remodel our basement, so we need to hire a contractor. I really like what you said about hiring a contractor with a process, so that you know exactly what is going to happen and in what order. I really want to know what is going on, so knowing their process would really put my mind at ease.

  25. Ecehodmlm October 31, 2016 at 11:46 pm - Reply

    Thank you sharing the post, especially the 12th one. We are planned to refurnish our house. A big thanks.

  26. Johnny McCarron November 7, 2016 at 4:19 pm - Reply

    I really like your advice to find a contractor with a process. It seems to me that a lot of people don’t understand why you would want someone to help you out and be organized why they do it. However, that kind of organization can make your remodel go well. Do you have any other tips about finding someone good to remodel your home?

  27. Danni Black November 9, 2016 at 11:07 am - Reply

    I really like the list of questions to ask under tip #8! My husband and I have been wanting to do some renovations for the past few years but have never gotten the courage to talk with a contractor; mainly because we just didn’t know what to ask. I think that if we use this list, we will be able to find the right person for the job and start working on our dream home! Thank you so much for sharing this information!

  28. Sarah Smith November 28, 2016 at 10:31 am - Reply

    I’m planning on remodeling my living room and want to make sure everything goes smoothly. Asking yourself why seems like a great idea so that you can better pick the right company for you. Something else to consider is to get a remodeling contractor that you easily get along with and can trust to be in your house alone.

  29. John Mahoney November 30, 2016 at 3:53 pm - Reply

    I just bought a new house and my wife wants to remodel a few areas. I hadn’t thought about asking “why” the remodeling needs to be done, but it makes sense that if you let the professionals know “why” you are doing it they could help you better. I will make sure to ask my wife and let her know that she can tell whoever she hires why she wants the work done, it could save her some stress.

  30. Jenna Hunter December 7, 2016 at 8:21 pm - Reply

    I have been putting it of the remodel of the master bedroom for a long time now and I really need to get it done. It was helpful to know that when hiring a contractor one would need to ask for a company lead that is certified. I haven’t done that with past projects, but it seems like that right thing to do from now on!

  31. Jenifer Brannon January 2, 2017 at 3:30 am - Reply

    Hey really nice article very informational.

  32. Annika Larson January 19, 2017 at 5:07 pm - Reply

    My husband and I have been looking into renovating our home for a while now. It’s such a large project that we definitely don’t want to try and do it by ourselves. These tips for finding the best contractor to help us out are super insightful! I especially appreciated the list of questions to ask when hiring a remodeling team. Looking at a team’s past projects is also a great way to ensure the best experience possible. Thanks for sharing!

  33. Olivia Nelson February 23, 2017 at 4:33 pm - Reply

    I agree that you need a contractor that has a creative design. I would imagine that especially in a remodel having someone who can be creative would be really important. I’m looking to remodel my kitchen to give it more of an open concept so I’ll have to choose a contractor that will be able to do that in a creative way.

  34. Carter Michaelson March 3, 2017 at 3:04 pm - Reply

    I really like Josh’s tip about finding a contractor with a process. That definitely seems like something that would be important to help with all of the things that need to be done. We have been thinking about finishing our basement for a while now so we will have to keep these tips in mind while we are looking for a general contractor. Thank you for sharing!

  35. Kenneth Gladman March 8, 2017 at 3:10 pm - Reply

    I like that you mentioned trust as a big factor when finding a contractor. You should be able to rely on their advice and trust their prices. I would start by looking for referrals from your family and friends.

  36. Braden Bills March 21, 2017 at 9:38 am - Reply

    I want to start a remodeling project, but I don’t know what to do. It makes sense that I would want to look for a contractor who has a clear process! That way I know that they’ve done it before, and are good at what they do.

  37. Precious Leyva April 25, 2017 at 5:43 pm - Reply

    I really appreciate tip number six. Remodeling is a big deal and it should be important that you trust the contractor. A home owner may not be available when every decision needs to be made. I know if I hired a contractor, I would want someone who could be trusted to make the best decision for me.

  38. John April 26, 2017 at 10:22 am - Reply

    I thought the article provided some good tips for finding the right home renovation contractor. I especially appreciated the tip to look at feedback from former clients about the services that were provided. I think I would feel much more comfortable hiring a contractor that could provide a list of satisfied clients from the past.

  39. Troy Blackburn April 27, 2017 at 1:19 pm - Reply

    I love the recurring advice that was given about how crucial it is to confide in and trust the contractor of your remodel. I’ve heard, too, that effective and frequent communication throughout the process is the key to success as well. I’ll be sure to keep all these great tips in mind as my wife and I try to decide how we want to do our remodeling this summer.

  40. Raymond Grey June 5, 2017 at 6:55 am - Reply

    This is exactly what I need. Great to have more tips from different expert. It was nice for me to read it.Many thanks for sharing all these useful and informative tips.

  41. Sandra Hexner June 27, 2017 at 2:32 pm - Reply

    We are hoping to remodel the entire face of our home. My husband wants to make sure that the home construction goes smoothly, so I love your comment about making sure the contractor has attention to detail to the point that I may feel it’s excessive. That’s really smart because we don’t know much about the process and so that is why we would depend on the professional. We’ll keep this in mind as we review our options.

  42. Harper Campbell June 28, 2017 at 12:30 pm - Reply

    I have wanting to change the look of our kitchen for a while now, and have finally convinced my husband that it is time. But since neither of us our experts at remodeling, we need help in finding the right contractor to help us out. I like how you pointed out that one thing we need to do is ask potential ones the right questions, like what their plan is and how they control the quality of their jobs. That will really help with giving us an idea if this is someone we can work with and that they will complete our job right.

  43. Jason Torres September 12, 2017 at 11:44 am - Reply

    Getting feedback from past clients is often overlooked! I think it’s necessary to always check your sources before going forward with a home remodel. Thanks for sharing, glad I stumbled on this article 🙂

  44. Dave Anderson September 13, 2017 at 6:28 pm - Reply

    My wife and I are looking to get our kitchen redone, we obviously looked at the pictures but we never even though to get feedback from past companies. I wonder if that’s something a potential company would provide, but would they really provide a bad potential client.

    • Bryan Sebring September 15, 2017 at 9:06 am - Reply

      Hi Dave,

      You make a good point, but the truth is that whatever feedback you can get (good or bad) is helpful in choosing the right contractor for you.

      Have a good day!

      Bryan Sebring

  45. Dan Moller September 28, 2017 at 8:43 am - Reply

    Thanks for these great tips! My wife and I have been thinking about remodeling our kitchen and would like to find a good contractor to hire. I’d like to present this list to her to help convince her and go through with the project. Cheers!

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